After sale services:
1. Warranty for the whole set is 1 year.In this 1 year,we provide all spare parts for free, and also the engineer support (words or video).
2. Over this 1 year.also can provide these service in small cost form your side.
3. For oversea market,we are looking for long term business cooperation partner and win-win cooperation relationship.
Business:
Our main productions is Fry ice cream machines, Soft ice cream machines, Hard ice cream machines, Popsicle machine, Ice block machine, Other kitchen equipment for hotel, coffee shop, and restaurant .
FAQ
1) Are you manufacturer?
Yes, we are manufacturer over 10 years' experience.
2) How can I place order?
You can contact us by email about your order details, or place order online.
3) What's the order procedure?
We issue you Proforma Invoice after you confirm the order. And then You make the payment for the deposit before we go into production.It usually takes 7-15 days for production. We will contact you for shipment details and the balance payment when the machine is ready. After payment has been settled, we will ship out the machine.
4) How can I pay you?
You can make payment by T/T (telegraphic transfer) ,Western Union,Moneygram and L/C.
5)Do you have manual with the machine?
Yes, of course. It is in English version. We will send it with the machine.
6) Can you offer us the necessary paper to do the customs clearance?
Yes, of course. We will send you all paper you need.
